Accessibility Statement

Oasis Air Conditioning & Heating is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Oasis Air Conditioning & Heating takes the following measures to ensure accessibility of https://www.oasiscoolingheating.com:

  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Include people with disabilities in our design personas.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. https://www.oasiscoolingheating.com is partially conformant with WCAG 2.0 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria:

  • Images of text are only used for decorative purposes.
  • Motion animation triggered by interaction can be disabled, unless the animation is essential to the functionality or the information being conveyed.
  • Real-time form validation.

Compatibility with browsers and assistive technology

Oasis Air Conditioning & Heating is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

https://www.oasiscoolingheating.com is not compatible with:

  • Browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of https://www.oasiscoolingheating.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of https://www.oasiscoolingheating.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://www.oasiscoolingheating.com:

  1. Third-party themes and plugins: Images used may not have text alternatives. Code may not meet WCAG 2.0 level AA standards because we cannot ensure the plugins & themes developed by others outside our organization meet minimum compliance standards. We can report the issue to the developer(s) and request they update their code in a future release. Please contact us if you encounter an issue.
  2. Downloadable PDFs, Word Documents, and other downloadable digital format documents: Some documents used on https://www.oasiscoolingheating.com may not meet WCAG 2.0 level AA standards because these documents are created by others outside our organization that may not follow all compliance measures. We can report the issue to the document maker and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
  3. Some graphics to include JPG, PNG, GIF, SVG and other formats: Some graphics on https://www.oasiscoolingheating.com may not follow WCAG 2.0 level AA standards because these graphics are created by others outside our organization and may not follow all compliance measures. We can report the issue to the designer(s) and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
  4. Images: Some uploaded images may not have text alternatives because some images are used for decorative purposes and do not contain description. We monitor uploads and typically mark as decorative purposes within 3-5 business days. Please contact us if you encounter an issue.

Assessment approach

Oasis Air Conditioning & Heating assessed the accessibility of https://www.oasiscoolingheating.com by the following approaches:

  • Self-evaluation

Feedback

We welcome your feedback on the accessibility of https://www.oasiscoolingheating.com. Please let us know if you encounter accessibility barriers on https://www.oasiscoolingheating.com:

  • Phone: (813) 909-7770
  • E-mail: accessibility@mediagistic.com
  • Visitor address: 8675 Hidden River Parkway, Tampa, FL 33637
  • Postal address: 8675 Hidden River Parkway, Tampa, FL 33637

We try to respond to feedback within 3-5 business days.


This statement was created on 15 October 2019 using the W3C Accessibility Statement Generator Tool.

Web Accessibility Help & Information

Oasis Air Conditioning & Heating is committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

There are actions you can take to adjust your web browser to make your web experience more accessible.

I am blind or can’t see very well

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

  • Use your computer to read web pages out loud
  • Use the keyboard to navigate screens
  • Increase text size
  • Magnify your screen
  • Change background and text colors
  • Make your mouse pointer more visible (Windows only)

I find a keyboard or mouse hard to use

If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon® NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

I am deaf or hard of hearing

If you are deaf or hard of hearing, there are several accessibility features available to you.

  • Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
  • Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

We’re committed to easy access

https://www.oasiscoolingheating.com is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We are working towards our website following accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

During the development and update phases we endeavor to follow WebAIM’s Principles of Accessible Design, and also try to help improve the accessibility of our website for users with disabilities by:

  • Retaining the ability to adjust the font size
  • Maintaining color/contrast ratios for text
  • Providing keyboard accessible navigation
  • Providing skip to content links at the top of the page

Web Content Accessibility Guidelines (WCAG) 2.0

Wherever possible, the https://www.oasiscoolingheating.com site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.0). These guidelines outline four main principles that state that sites should be:

  • Perceivable – Information and user interface components must be presentable to users in ways they can perceive
  • Operable – User interface components and navigation must be operable
  • Understandable – Information and the operation of user interface must be understandable
  • Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

External links and links leaving https://www.oasiscoolingheating.com

https://www.oasiscoolingheating.com provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site and accessibility is not guaranteed. Once you link to another web site not maintained by https://www.oasiscoolingheating.com, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

Customer Reviews

Jerry McGinn
21:53 16 Sep 21
JJ and Chris were absolutely great technicians- I was informed of what they were planning on doing, how they would do it, and of anything that I needed to do. They were extremely polite and conscientious, and asked me about anything that they thought that I would like to provide input on. They covered all of our furnishings near the work areas for protection and even parked their service vehicle on the street so as not to leave excessive tire marks on my driveway on a hot afternoon. They did a great job and their efforts are much appreciated. Thanks for having team members like JJ and Chris on your team.read more
Bonnie Patzer
17:25 09 Sep 21
Brandy kept us well informed and up to date about the difficulties in obtaining our Trane A/C unit due to manufacturing problems and offered various solutions and products to help solve the problem. We were impressed with Brandy from the start and she was always pleasant and available to answer our questions. Carlos and Noel installed our system. They were both very friendly and accommodating, answering all our questions and instructing us on the operation of our new system. They were very thorough during installation and did a great job cleaning up afterwards. We will definitely recommend Oasis Air Conditioning & Heating to anyone that asks!read more
Matthew C
16:39 08 Sep 21
My mini split unit I have on my storage unit failed. Oasis sent a technician within 2 days to trouble shoot and repair my unit. Unfortunately the system could not be economically repaired and I opted to replace it. I scheduled 3 companies for estimates and Oasis came in as my best option. Jerry (Sales) explained my choices and options. I felt he listened and accommodated my requests in a very professional manner. Jerry's bid was more than 10 percent below the others. Installation was done by Abraan and Chuck. Both technicians are very skilled, detail oriented and polite. The installation job they did for me is GREAT. It is what you expect from professionals. If I need another installation I would certainly ask for them by name. I would recommend Oasis Air-conditioning and Heating to anyone needing this type of work done. Matthew - Green Valleyread more
Teresa Sullivan
22:59 04 Sep 21
Brandi was very professional, knowledgeable. She was a "ray of sunshine". Installation of my HVAC system was completed in a timely manner. Duct cleaning likewise. Everyone I have worked with at Oasis are amazing - professional, courteous, and friendly. Highly recommended!read more
Gene Mitchell
18:21 11 Aug 21
Oasis installed new heating and air for my sister-in-law and did a terrific job! The process was professional and efficient from beginning to end. I HIGHLY recommend them!read more
Diane Conant
20:03 05 Aug 21
Oasis performed an excellent installation of my HVAC. They put a temporary AC unit in my bedroom window so I could endure the heat until my HVAC was installed. They were courteous and showed up when they said they would. They are a family owned business and would appreciate any business you can give them. Highly recommend.read more
Mark Anderson
00:29 09 Jul 21
100 % satisfied! Michael was a wonderful representative for the company. The installation was very quick and we love our new air conditioning system! Highly recommended.read more
Marijane Milton
20:21 25 Jun 21
Had a mini split fail while under warranty but the manufacturer had discontinued the model. Paul (the owner) got personally involved and in his time installed a new unit from a different vendor. Fast. Professional. Kind. Great technicians. Lifetime customer.read more
Roger Bowton
02:32 24 Jun 21
The techs that installed the new ac ,Javier ,Isacc and Noel were without a doubt the best I have been associated with. I have built three homes and remodeled several others and have never encountered such pleasant, knowledgeable and efficient people. They were timely and had no problem with procedure. Teamwork was outstanding. I would recommend that crew to everyone! Brandy was also an intricate part of the process. She handled sale, scheduling and programming with a smile and made herself available for all of our needs. Oasis should be extremely proud of a crew such as this. Roger Bowtonread more
james lagattuta
18:44 28 May 21
I just had the ac/heating unit replaced at my home by Oasis. They were competent, timely ,clean and professional. From the office staff (Jasmine) to the work crew (Paul and the boys) they performed every detail brilliantly. I would highly recommend Oasis for any of your service needs.read more
Lawrence Labbe
18:11 20 May 21
Everything about dealing with Oasis was first rate. Brandy was a pleasure to work with. She was very knowledgeable about her products. We signed the contract for one system and when she found out that it wouldn't be available she gave us an upgraded system for the same money. The installation team of Issac and Noel were top notch. They were neat, competent and very personable. Deal with Oasis-you won't regret it.read more
Alyce Sanders
19:28 19 May 21
Ian was on time found the problem right away 1 1/2 hours and we be cool! If you need your system repaired look no further. Oasis is the best!!read more
Sheila Austin
17:07 02 Apr 21
Great people. Great service. I bought a new unit from them and I love it. They gave me a great dealread more
Otto Carr
16:16 24 Mar 21
I cannot imagine having a better experience than the one we had with Oasis Cooling and heating. Brandi was well versed in heating and cooling and listened very closely to our every question and made pertinent suggestions. The installation crew was on time, courteous and always professional. David and Javier did a thorough job on our ducts that were over due for cleaning. I recommend Oasis in all respects without hesitation.read more
Patricia Happel
22:49 06 Mar 21
David and Javier cleaned all of the ducts and vents including the dryer. They did an excellent job and were so very neat and respectful of my house. Great attitudes and very happy too. I highly recommend them as a team.read more
Vicki Hibberd
15:35 05 Mar 21
We had our ducts cleaned along with the dryer vent by David and Javier. These guys are very professional, they have a great sense of humor and made the experience very pleasant. Our system was recently replaced and Oasis has taken care of us thru the entire process. Oasis visits twice a year to service and inspect our Heating/Cooling systems. We highly recommend them. Very efficient and hard working group. Try them, you will be pleased you did. Rich and Vicki Hread more
Sharon Walker
21:39 23 Feb 21
Oasis is simply amazing! Courteous, prompt, thorough, good quality equipment and great communication! They get the job done right! Who else vacuums your floors throughout the entire house after cleaning the ducts!?? Highly recommend Paul & all his staff at Oasis Heating & Cooling! Thank you for a job well done!read more
Roza Adams
04:49 17 Feb 21
Fast service! Very professional! Affordable price! Definitely will call them back as I have few rental properties.read more
Dave Sal.
17:53 16 Dec 20
Oasis is A Top Quality Family Owned Business that does quality work with quality products. They are very professional, reliable, and knowledgeable about their business and products. We would recommend this company to anyone needing or experiencing Heating/Cooling issues or Hot Water Heaters! They are Great, Friendly, Courteous, and Affordable.read more
Margaret McLaughlin
16:25 10 Dec 20
Oasis provided all the information we needed to choose the right product for our needs. They went above and beyond to make certain that work was completed in a timely manner keeping us informed every step of the way in the process. We hardly knew they were here and left our home looking better than before the installation! Great job!read more
Claudia Fleming
18:03 25 Nov 20
Great service from Oasis tech this morning! Jesus was as professional and courteous as all the techs have been since I started using Oasis for maintenance in 2017. He performed my semi-annual service with the usual skill and care I have come to expect from this local family owned business. Jesus even took the time to wipe down the duct registers to ensure a clean start for turning on my heater. My highest recommendation for this fair and trustworthy company. Claudia Fleming, Green Valleyread more
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